Forklift Service Mechanics respond to breakdown service calls for needed repairs and perform scheduled routine maintenance at various customer locations on both customer owned or leased forklifts. The primary goal is to troubleshoot, repair and maintain units at customer's location when possible.
EDUCATION: High School Diploma or equivalent, certifications on industrial equipment is preferred.
TRAVEL REQUIREMENTS: 95% of the time (service calls are normally within a 50-mile radius of tech's home)
JOB RESPONSIBILITIES:
- Perform basic to complex repairs on forklifts and other material handling type equipment as directed by the service department
- Conduct thorough inspections on forklifts to identify repairs that are needed and note all findings on workorders
- Use proper test equipment for troubleshooting
- Coordinate with parts department to obtain parts needed for repairs
- Accurately and legibly complete paperwork such as workorders, timecards, etc. and turn in on a timely basis
- Maintain professional appearance and attitude
- Keep service vehicle clean and stocked with parts supplies; own the tools needed to perform daily
- Comply with all quality and safety policies with our company guidelines
- Complete required training by manufacturer standards
QUALIFICATIONS:
- Experience working on forklifts, automotive, farm equipment, or other types of heavy equipment. Any hydraulic, electrical, diesel, ICC, engine or mechanical experience is preferrable
- Dependable and timely
- Customer oriented, good people skills
- Organized and self-motivated
- Have the basic computer skills
- Must maintain a good driving record
- Strong commitment to teamwork and Beyond World Class Customer Service
BENEFITS:
- Best in class fringe benefit package - $3.00 - $4.00 per hour better than our competition
- Healthcare/Dental Plan - $ 127 weekly for Family, $ 43 weekly for Individual with out-of-pocket maximum of $ 4,800 (Family) and $2,400 (Individual). Co-pays and out of pocket maximum locked in through May 2029.
- $35,000 Group Life and Accidental/Dismemberment Insurance
- Short-term disability
- 401K Profit Sharing Plan
- 401K - company match of 50% up to 6% employee contribution
- Annual Profit Sharing based on company's performance
- Tool purchase program and Tool insurance program
- Annual allowance for work boots
- Training provided
- Opportunity for advancement
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