Plumbing & HVAC Branch Manager - Downingtown, Pennsylvania

Job Purpose & Summary:

The branch manager exercises complete responsibility for developing and managing the business operation that increases sales, profitability, market share, and customer and employee satisfaction by directing, coordinating, and monitoring all sales, branch operations and personnel development activities. Individuals reporting to the branch manager are counter sales, inside sales, warehouse, and delivery with a strong liaison with outside sales representatives of the organization.

Essential Job Functions:

1. Completes store operational requirements by scheduling and assigning employees; following up on results and working to develop product knowledge and sales skills.
2. Ensures all branch staff maintains a high level of customer service and professionalism.
3. Analyze store data and identify areas of opportunity and implement solutions to continuously improve the overall sales performance of the branch.
4. Maintains branch staff results by coaching, and counseling employees; planning, monitoring, training, and appraising job performance, responsible for staffing levels at the branch.
5. Supports corporate goals and initiatives; implements strategies and processes to achieve goals; ensures goals are clearly communicated to branch staff.
6. Responsible for maintaining a professional, clean, organized, and safe work environment; maintains building/grounds appearance.
7. Controls inventory, stock levels, and movement of obsolete material.
8. Perform other duties and projects as assigned.

Requirements:

• Wholesale distribution and supervisory experience preferred

• Demonstrated success in problem solving and delivering results
• Strong written and verbal communication skills
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)
• RF Scanner experience

Education:

• Education: High school diploma/GED required (Bachelor's degree preferred)
• Experience: Minimum 3 years in progressive position (5 years preferred)
• Plumbing/HVAC product knowledge experience
• Working knowledge of Eclipse software preferred

Physical Demands:

The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• While performing duties of this job, would occasionally be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.
• Must be able to lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.
• Overtime may be necessary as workloads dictate. This may include weekdays, weekends and/or holidays.