Utility Warehouse Worker

Regular work hours are Monday thru Friday 8:00 am to 5:00 pm; however, this schedule may be adjusted based on needs of Department and Supervisor.  Extended hours may be required. The Utility Warehouse Worker must be able to comply with flexible work schedule as established by supervisor or management. This position exercises discretion and independent judgment in performing this job. The Utility Warehouse Worker coordinates with the Utility Manager with the overall process of procuring supplies, materials, services. This position is responsible for verifying that all purchasing procedures are followed and that all purchases follow both state and local procurement laws. The Utility Warehouse Worker helps Department Directors in obtaining the best prices for all purchases, prepares requisitions, and issues purchase orders. Oversees all preventative maintenance of Village heavy equipment and vehicles, purchases shop tools and replacement parts and issuing purchase orders to vendors, answers questions and solves customer problems and complaints.

Essential Job Functions
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
 

• Oversees the operations of the warehouse; gathers specifications/information for stock items; prepares and maintains pricing agreements; reviews bids and abstracts for pricing and specification accuracy; orders stock items using pricing agreements, initiates materials requisitions for items not on a pricing agreement. 
• Maintains compliance with purchase orders, pricing agreements, procurement codes, contracts or ordinances; coordinates internal auditing requirements. 
• Reviews deliveries; expedites orders; establishes schedules and systems for shipping and receiving. 
• Prepares reports and records; reviews and/or maintains procedures. 
• Maintains the commodity listing of warehouse inventory; reviews inventory list for discrepancies in unit costs and quantities; monitors inventory flow; conducts spot checks of quantities; determines adequacy of stock levels; maintains records of current stock for re-stocking purposes. 
• Administers perpetual and periodic inventory; analyzes past history and recommends action regarding obsolete and/or excess inventory items. 
• Communicates with vendors, buyers and Village departments regarding changes, additions, deletions and quantities of stock items; confers with vendor representatives regarding specifications and purchases, resolves issues with vendors. 
• Issues parts and materials to work crews for the repair of water, and sewer systems. 
• Orders materials and parts; consults with utility work crews regarding problems with supply orders and ensures problems are corrected. 
• Coordinates orders with the Village Purchasing Office, vendors and user department; records all supply movements.
• Reviews bids or abstracts; reviews and makes recommendations of specifications regarding warehouse inventory items. 
• Stocks and organizes stock/inventory; performs shipping and receiving of parts and supplies; inspects and arranges stock; inputs material requisitions. 
• Participates in conducting and ensuring accountability of year-end inventories; conducts spot check inventories and resolves discrepancies. 
• Maintains order and safety of the physical warehouse and outside yard. 
• Picks up material from vendors; make deliveries to work crews at job sites. 
• Performs a wide variety of clerical support duties, which may include but not limited to typing, filing, making copies, answering telephone calls, data entry, and assisting Utility Manager with day to day workload
• Able to work in a diverse environment.
• Excellent customer service skills, establishes and maintains effective working relationships with other employees, officials and vendors – contractors, engineers, and suppliers
• Knowledge of Village of Ruidoso purchasing procedures and practices and knowledge of Village’s inventory policies and procedures
• Keeps adequate supply of stock items
• Responsible for spreadsheet of supplies inventory for warehouse consumable products
• Coordinates with departments in the disposition of surplus property on the online auction site
• Check documents for accuracy and completeness
• Organize own work, set priorities and meet deadlines
• Maintain confidentiality of customers, co-workers, management, and other employees.
• Notifies the Utility Manager of any real or perceived problems related to the department
• Demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively and jointly with customers, other staff, vendors, and monitors/auditors
• Has or will obtain certification in operating Fork Lift
• Responsible for Maintenance and upkeep of assigned vehicle
• Clean and maintains warehouse
• Accepts delivery of goods
• Writes and completes work orders for maintenance problems encountered or customer service requests
• Keeps log of daily activities.
• Installs and removes meters.
• Communicating in person, in writing and using two-way radios.
• Advises customers of readings indicating possible leaks or faulty plumbing fixtures.
• Help water/sewer crews when needed
• Will be responsible for tracking water and sewer audit

• Must maintain a high level of computer abilities and keep up with changing technology
• Coordinate assigned activities with other departments, agencies, and organizations
• Completes and verifies that personal timesheet is prepared accurately, timely, and ensures time is reported based on actual time worked

• Adheres to all Village of Ruidoso’s policies not limited to IT, and Personnel Manual
• Reports any suspected fraud and/or abuse to the Utility Manager
• Ensures that any on-the  job injury is reported immediately and followed up with appropriate forms and actions
• Ensures any reports of harassment are immediately reported so appropriate actions are taken
• Performs well in a proactive and reactive mindset.

• Attends meetings, trainings, and workshops as required or necessary.
• The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  As a condition of employment, employees are required to perform other related duties and special projects as assigned.
• Work in confined areas
• Cleans flooded or buried meter cans.
• Performs pre-trip vehicle inspections.
• Responsible for maintenance of assigned vehicle.
• Establishes and maintains routine working relationships with citizens and employees.
• Completes personal time record accurately and timely. Ensures time is reported based on actual time worked.
• Ensure that any on-the-job injury is reported immediately and followed up with appropriate forms.
• The above statements are not a complete list of all responsibilities and duties performed by employees in this job. As a condition of employment, employees are required to perform other related duties and special projects as assigned.

• The usual requirements in an office environment may require lifting boxes of supplies, equipment, and occasional adjustments of office furniture
• Frequently required to sit, talk, or hear
• Frequently required to stand, walk, use hands to finger to handle or operate objects, controls, or computer or office equipment.
• Occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl

• Occasional pushing, pulling, lifting and/or moving up to 50 pounds

• Occasional squatting or bending required.
• Large percentage of job may require driving and walking.

• Works within an internal warehouse environment with exposure to dust and mechanical hazards; occasional exposure to fumes and odors; protective clothing includes steel toe boots, safety lift belt, safety helmet, gloves and safety glasses. 
• Light physical work involving bending, stooping, climbing and reaching above shoulder height; moving items weighing up to 50 pounds; repetitive hand movement in the use of a personal computer.
• Position works inside warehouse environment with constant exposure to dust and occasional exposure to fumes and odors. Protective clothing/devices include uniform, steel toe boots, safety lift belts, hard hat, safety glasses and gloves. 
• Frequent balancing, bending, stooping, climbing and reaching above shoulder height. Occasional squatting and kneeling. Substantial communication via telephone is required.
• Possess ability to adapt to inclement weather conditions and/or situations.
• May be called after hours when needed.
• Noise level could be moderate to loud in work environment.
• While performing the duties of this job, the employee works in a business office setting but is also occasionally required to work in the field.  While on project sites, the employee is occasionally exposed to fumes or airborne particles, outside weather conditions and moving mechanical parts and/or machinery.  The noise level in the work environment is usually quiet, but may become loud on project site.
• May also be on stand-by or call-back as needed.

• Limited travel – ability to travel for activities such as classes, and workshops in and out of the service area. 
• Overnight travel as required.

• Must have a High School Education or equivalent required.
• Prefer 1-year experience in warehouse operations
• Adept at working under pressure with frequent interruptions and ability to change focus immediately
• Excellent communication and organizational skills required
• Must be flexible and able to adapt to change in the workplace
• Must be detail oriented
• Must be highly motivated, organized and a self-starter
• Possess demonstrated ability of personal computer operations within a Windows Microsoft environment, including Word, Excel, and Outlook
• Use excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the general public
• Must be able to pass regular criminal history checks.
• Must be willing to take and pass a drug/alcohol test and comply with Village “Drug Free” Policy
• Must possess and maintain valid New Mexico motor vehicle operator’s permit of appropriate classification and endorsement as required.  Must agree to maintain a satisfactory MVR and minimum requirement of insurability as required by law. MVR background checks will be conducted by the Village
• Must be certified or willing to obtain certification to drive Fork Lift.

Ability to: communicate effectively both orally and in writing; perform accurate recordkeeping; perform technical reading and writing; operate a personal computer and various software applications; Perform basic reading, writing and mathematical calculations; operate motorized vehicles and equipment; use a telephone, calculator and two-way communication device; establish effective working relationships; understand and carry out instructions and procedures with minimal supervision; handling confrontational customers, customer complaints; dangerous animals and insects; become familiar with meter reading schedules, billing and customer service policies; maintain physical condition and stamina appropriate to the performance of assigned duties and responsibilities which may include sitting, standing, or walking for extended periods of time, driving or riding in vehicles; work in stressful environment and deal effectively with stress; drive in inclement weather conditions

Skill in: Motorized equipment and personal computer/software use; managing a warehouse facility, including maintaining adequate inventory; performing routine mathematical calculations such as addition and subtraction, multiplication and division, and the calculation of percentages; effectively communicating ideas and concepts orally and in writing;

Knowledge of: Warehouse methods and procedures; sources of inventory supply; market and price trends; procurement code; pricing agreements; Village purchasing procedures; principles and practices of effective employee supervision; principle and practices of administrative management; procurement codes; warehouse procedures, purchase orders and pricing agreements; current purchasing procedures and practices, including bidding procedures and specification development; personal protective equipment used in the department and must be able to train employees in the use of PPE requirements; basic mechanics of water/sewer operation and meter testing techniques;

Closing Statements 

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position.
• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.
• This job description is subject to change as the needs of the Village and Department change or the requirements of this position change.