Customer Service Mechanical Engineer I

At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms and lifelong support we are driving lasting success for your business.

With more than 4,000 assembly and test systems in use worldwide, our team of over 800 qualified employees have unique process expertise and the rigor for complex project management in a wide range of industries. Mikron experts will work closely with you to design an automated assembly system that meets your unique, industry-specific processes, whether for high-volume, medium-volume or lab-scale production. Mikron's standard systems are scalable and customizable to meet your current needs and adapt to future production requirements, without the need for costly and extensive future upgrades.

Your main tasks 

Support customers and Mikron Customer Service staff by providing information and technical support. Design machine upgrades to improve yield, improve reliability, and/or update obsolete parts. Responsible for mechanical engineering of equipment during the design, assembly and implementation phases of any Mikron Corporation Denver Customer Service projects, while supporting company goals, values, and operating principles.

Essential Duties & Responsibilities

• Successful design of stations & systems to meet the budget and time expectations as defined by the CUS Technical Supervisor or project PM
• Collaborate with suppliers as required
• Improve and develop mechanical engineering skills as requested by CUS Manager or CUS Technical Supervisor
• Participate in Project Design reviews internally and with customers
• Participate in weekly customer meetings as required by CUS Technical Supervisor or project PM
• Design of mechanical cams with support of CUS Technical Supervisor or Mentor
• Support debug activities and engineering modifications for troubleshooting
• Support software design specification with the Control Engineer
• Support CUS team to create validation package per customer’s specifications
• Responsible for the design of pneumatic schematics following project specific requirements
• Responsible for accurately and timely update or generate the Mechanical Engineering documentation package assigned to each customer project
• Communicate technical concepts in an open, clear, precise, and effective manner with customers, peers, colleagues of differing technical backgrounds, and all levels of management
• Material releases in ERP system
• Perform other duties as assigned by CUS Manager or CUS Technical Supervisor
• Analyze the specifications of obsolete parts in order to identify modern replacements, and identify any changes that would need to be made to the machine in order to implement the modern replacement.
• Identify the root cause of machine failures in order to identify and create solutions
• Assist customers by reviewing documentation, 3D models, drawings, and machine data to provide technical support

Required Education, Experience, Knowledge, & Skills

• BS degree in Mechanical Engineering or 5 years of relevant working experience
• Knowledge of industry accepted engineering practices
• Working knowledge of GD&T (preferred)
• Computer Aided Design experience

Additional Requirements

• Must be eligible to work in the United States
• Must be able to travel as requested
• Must be available to work overtime
• Willing and able to travel 10% of the year with overtime of 25%, including travel with little to no notice
• May be required to work off shift hours and Holidays
• Must have a valid state Driver license

Company Offered Benefits

• PTO
• 10 paid holidays (1-2 floating based on start date)
• Parental Leave
• Excellent Medical, Dental, and Vision insurance
• Short Term Disability, Long Term Disability, Life Insurance & ADD
• FSA, HSA
• Straight Time Eligible
• Employee Assistance Program
• 401k with matching up to 5%, immediately vested
• Tuition and Continuing Education Reimbursement
• Professional Growth Opportunities

 *This job will close on 1/07/2026 all applications up to 1/07/2026 will be considered*